Shipping policy

Processing Time All orders are processed within 1–3 business days after payment is confirmed. You'll receive a shipping confirmation email with your tracking number once your order is dispatched.

Shipping We offer free standard shipping on all US orders. Delivery typically takes 2–6 business days after dispatch via USPS.

Order Tracking Once your order ships, you'll receive a tracking number by email. Use it to track your order directly on the USPS website.

Shipping Delays While we do everything we can to get your order to you quickly, occasional delays may occur due to carrier issues or high demand. If your order hasn't arrived within 10 business days, please contact us at viellashapestore@gmail.com.

Lost or Damaged Orders If your order arrives damaged or goes missing in transit, email us at viellashapestore@gmail.com and we'll resolve it promptly.